Terms of service

Terms of Service

1. General Overview

• This website is operated by Aureon. Throughout the site, the terms "we", "us" and "our" refer to Aureon.
  
  
• By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.
  
  
• We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.
  
  

2. Products, Pricing & Descriptions

• Imitation Jewelry: All our products are fashion/imitation jewelry. While we strive to display the colors, designs, and details as accurately as possible, actual product appearances may slightly vary due to screen resolutions, lighting conditions, or device settings.
  
  
• Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.
  
  
• Availability: All orders are subject to product availability. If an item is out of stock after an order is placed, we will notify you and issue a refund or store credit.
  
  

3. Orders & Payment

• When you place an order on our website, you offer to purchase the products subject to these terms. All orders are subject to acceptance and availability.
  
  
• We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in product or pricing information, or suspected fraudulent activity.
  
  
• Payments must be made through our authorized and secure online payment gateways. Orders will only be processed and dispatched once payment authorization is confirmed.
  
  

4. Shipping & Delivery

• We ship orders to addresses within our designated delivery zones. Shipping times and charges will be displayed at checkout.
  
  
• While we partner with reliable courier services, transit delays caused by third-party logistics, weather conditions, or remote locations are beyond our direct control.
  
  

5. Returns, Damages & Claims

• We maintain a strict return policy. Returns and refunds are only applicable for items that arrive damaged.
  
  
• A complete, unedited, and continuous unboxing video showing the unopened outer parcel is mandatory to process any damage or missing item claims. Claims must be raised within 24 to 48 hours of delivery. For more details, please review our Return & Refund Policy page.
  
  

6. Intellectual Property

• All content included on this site—such as text, graphics, logos, images, product designs, and software—is the property of Aureon and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, or exploit any portion of the service without express written permission from us.
  
  

7. Limitation of Liability

• Aureon shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the misuse of our products, skin sensitivities, improper maintenance, or delays in shipping. Our jewelry is fashion/imitation jewelry and should be handled with care (kept away from water, perfumes, and harsh chemicals).
  
  

8. Governing Law

• These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
  
  

9. Contact Information

• Email: team@myaureon.in
  
  
• Website: myaureon.in